Everything from your first order to getting a parcel through customs.
The whole journey in eight steps: account, finding items, paying, QC, shipping and delivery.
6 min readRead → OrderingPaste a link, pick the right size and colour, add notes for the buyer and check out.
5 min readRead → OrderingItem price, Chinese domestic shipping, service fees, international shipping and import tax.
4 min readRead → QCWhat the warehouse photos show, what to check on every item and when to ask for more.
6 min readRead → QCWrong size or a flaw in QC? How returns and exchanges work while items are still in China.
4 min readRead → ShippingExpress, special lines, tax-free and sea: how to pick a line by price, speed and country.
7 min readRead → ShippingWhy a light parcel can cost a lot, how volumetric weight is worked out and how to keep it down.
5 min readRead → CustomsHow import tax works in the US, UK, EU, Canada and Australia, and what to do if a parcel is held.
7 min readRead → ToolWork out actual, volumetric and chargeable weight for your parcel.
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